Look for the examples on Google and get inspired by professional web maintenance contract PDFs you can adapt to your needs. The good news is you don’t have to invent the wheel. Start by creating a simple website maintenance agreement, but do your best to explain your scope of work in detail. This will, furthermore, protect your reputation, and prevent any sort of potential misunderstanding. When your clients know what to expect, they won’t require services that are not included in your website maintenance package. Transparency is the key to success in any business.
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How to create a website maintenance contract? In most cases, due to its complexity, it’s charged as a new project. Basically, it includes any major changes to the existing UI/UX. From updating its plugins, core, and removing malware, it covers a broad range of services that will make sure the site operates smoothly. Maintenance is keeping the site up-to-date. So, choose your employees carefully and make sure your response time is high. Since most of your clients don’t have WordPress knowledge, they will rely on your support team. Of course, you can define the areas your team covers and describe each service in detail. In a nutshell, support teams assist users with everything front end related. Before we explain the most important elements of the website maintenance contract doc, we difference between support, maintenance, and site enhancement. As a result, you will set standards not only as a maintenance expert but also as a web development guru. People who are ready to pay so their site runs smoothly will value your work for sure.įinally, when you offer maintenance, you will carefully plan each step of site development. On the other hand, if this is your primary business, you will be happy to hear that you will probably collaborate with serious, professional clients. If you have proven knowledge and relevant experience with maintenance, why not turn it into an additional stream of income? Just offer maintenance services as a subscription, provide high-quality performance, and get paid at the end of each month.Įven if you sell just a couple of maintenance packages, it will boost your revenue in case it’s your side hustle. Frequent updates of its core, plugins, theme, or content are crucial for keeping it running without distractions. Only when runs smoothly, the site can leave a strong and professional impression. Plus, if your customers refuse to pay for some reason, you can use it for legal reasons.īefore we dive deeper into the website maintenance contract and analyze its essential elements, let’s first talk maintenance business and its potential in general. Also, you will be able to use it in situations when customers require additional support that’s not covered by your list of services. It will not only save you tons of time and make you more effective but help you cover the specific needs of your customers. So, to prevent misunderstandings and uncomfortable surprises, create your website maintenance contact. But before you get tons of questions and requests about services you don’t even cover, make sure you define all the aspects of your website maintenance package.
In an ideal scenario, once you build and launch a site, you will continue to maintain it so it remains secure and up-to-date. This is where maintenance of the website enters the scene and possibly creating a contract. The last thing you want is to leave them frustrated once the first bug occurs. Have in mind that most of your clients are business owners with zero coding knowledge. WordPress experts already know that you can’t just build a website and vanish. But to keep it up and running is where the party starts. With so many ready-to-use WordPress themes, cheap hosting options, and skilled developers out there, starting a website has never been easier. Do I need a website maintenance contract for WordPress?
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